Customer experience is vital in businesses as it has the power to make or break the reputation of the brand. A decent product or service is not sufficient enough. There is a need for a solid customer base. 

Businesses that are expanding must come up with strategies that attract clients without charging them and encourage them to make a contact. Customers only remain loyal to businesses that provide them with outstanding customer service and listen to ongoing issues. Hence, one way this can be achieved is by giving customers the ability to contact them directly with the help of Toll-Free numbers. 

What is a Toll-Free Number?

The toll-free numbers or free phone numbers are made without incurring any fees. All the mobiles and landline phones are compatible with such numbers. These numbers may have appeared on posters, flyers, brochures, as well as websites. 

To be precise, the prefixes used include 800, 877, 888, 866, 855, or 844. The businesses pay an inbound fee for these connections so that the customers do not have to pay a dime for calling.

6 Ways Toll-Free Numbers Help Businesses to Build Customer Relationships 

There are multiple ways toll-free numbers can help businesses to build customer relationships. To be precise, these ways include the following: 

1. Solidifies Brand Image

Have you ever got stuck in a problem and contacted a toll-free hotline that is open 24 x 7? Well, then you might have found your queries to get resolved immediately.  

You can give the consumers the same amount of convenience by offering them access to a toll-free number. This will not only allow them to respect but also believe in your company. Additionally, it will increase customer loyalty alongside improving financial performance.

2. Easy to Remember 

When compared to the other number, a toll-free number of businesses are easier and simpler to remember. Customers are more likely to contact a firm when they remember the toll-free number. 

This not only boosts customer service but also boosts the income of the organization. Additionally, the customers are less likely to feel frustrated about the number that is difficult to learn.

3. Makes the Calling Experience Simple

With the help of the toll-free numbers, the callers get access to reach all of the departments easily. This eliminates the need to keep a track of more than one phone number. 

Simply put just by dialling the toll-free number, the customers will quickly connect themselves to the right department. The incoming callers can get assistance from the appropriate agents with anything including pre-purchase enquiries, post-sale inquiries and others.

4. Enhanced Customer Retention

The result of better services is improved client retention. As a result, it is very important to provide both new as well as returning callers with exceptional service. 

On the other hand, undoubtedly customers believe that developing and sustaining loyalty to a brand depends on providing excellent customer service. Therefore, with the toll-free number, it becomes easier to offer hassle-free support regardless of the time and place. Additionally, it also helps in raising client satisfaction. 

5. Solves Customer Queries Quickly

Toll-free numbers can function as virtual receptionist when it is integrated with the Interactive Voice Response ( IVR ) solution. Customers can choose the desired extension from the IVR menu when they dial a toll-free number that has IVR integration. 

Their call is quickly directed to the proper agent and in the right department depending on the input. For example, when the customer presses 1 in the IVR menu, they will be connected to receive assistance. When option 2 is pressed on the menu, the customers will reach sales if they need to. 

6. Round-the-Clock Customer Support 

Having a toll-free number means giving customers the chance to contact the business whenever assistance is needed with the goods and services. 

All the customers have to do is contact the toll-free number. This gives customers a sense of relief that your services are available around the clock for them and they can count on it confidently.

Introduce Toll-Free Numbers in Your Business Today

With the help of the toll-free numbers, customers will remember you forever. And to include the services of Toll-free numbers in your business, you can come to us at Go2 Market. We are the one-stop solution for all your business needs that develops a unique customer experience. 

It does not matter what your business or industry is – our quality communication brings success. Through scalability, reliability and flexibility, we make sure that the smooth running of the operations is guaranteed. Also, the services we offer are available at highly cheap rates. 

Now let’s talk about how toll-free can help you manage your calls in a better way.

A Toll-Free Number is a number that is not chargeable to the customer at all and works basically as a helpline number that you can reach anytime without being charged for it. It is used mostly in the service sector to make it easy for their customers to reach them anytime, with no cost at their end, and with the purpose of solving customer queries.

It’s an 11-digit virtual number that starts with 1800, and any business can have this as a support number for their customers or as their primary contact number.

Sometimes the number starts with 1860, followed by a 6- or 7-digit number. These are local rate numbers. When the caller calls this number, they pay local rates and the owner pays long-distance charges.

Now let’s talk about how you can get a toll-free number for your business.

In India, you can get toll-free numbers from telecom service providers like Airtel, Vodafone, Jio, and BSNL (these are some of the oldest and biggest toll-free number providers in India), but now many cloud telephony companies provide toll-free numbers at a very reasonable price with the benefits of a virtual number attached to it. Getting a toll-free number for your business is not such a big deal now. Awaz De India is one of the leading providers of toll-free numbers, serving many happy customers from different industries like Automobiles, Healthcare, and many others.

• Easy to remember.
• The customer will not be charged.
• Voice mail facility.
• Customers can reach you 24 hours a day, seven days a week.
• Management of large call volumes
• Call recording for future reference
• Smart Call Routing
• Sticky agent
• Real-time analytics
• Monitor live calls.
• No micromanagement is required.

Other than that, there are multiple benefits that involve the time and cost saved by using a toll-free number, and the fact that technology never misses anything is a cherry on top. You will get all the data at your end with the least amount of manual intervention and save a lot of time for your team. Better communication with a customer ensures better conversion and increased customer satisfaction, which can be very beneficial for any business in the long run. So, move ahead of your competition and get your business on the cloud to get better conversions from your calls.

Get connected with us today at www.Awaz De India.in or call now on – 8595 08 08 08.

We all have either been a part of or know the industry from the outside and are well aware of the communication skill that plays a huge part in attracting new customers or sustaining the existing ones. Virtual numbers play an important role in acting as an asset for all the business models to fill the communication gap between the organization and customers. 

To ease out the communication barrier for SMEs, Virtual number comes in handy with no physical existence and easy backend requirements. 

Here are a few of the key pointers enlightening the importance of Virtual numbers:

24*7 Availability

As the virtual number lacks the physical existence, it is not tied to any executive. The incoming number can be routed or forwarded to any pre-set number and can be attended by any employee at ease from anywhere, at any time.

Projecting a professional branded image

A virtual Number can be any ten-digit number. The number injects a personalized and familiar touch into a customer’s mind and highlights your business apart from any other brand. 

Data security and scalability

The virtual number decreases your pressure of keeping track of every call. Each and every call, their data, and call recordings are stored on a cloud for future analysis. To get a virtual number with multiple features, all you need to do is visit Awaz De India.in or call us on 8595080808 for instant activation.

Transparency and Real-time Analytics

With a virtual number activation in place, Awaz De India gives you the customizable feature to track your real-time monitoring and report to help you further analyze. 

In conclusion, choosing the right virtual number is as important as creating a perfect brand logo for your business. Awaz De India has made it easier for you to follow a few simple steps and get the right virtual number for your business with just a single click by connecting with us on 8595080808.

You can check more about a virtual number at hosted-ivr/

सबसे बड़ा लोकतंत्र होने के नाते समृद्ध विविधता है जो इसे अद्वितीय बनाती है।भारत की अखंडता और सामूहिक एकता पूरे विश्व में प्रख्यात है। हमारे देश में अलग प्रांत के लोग, अलग अलग भाषाओँ के साथ, अलग अलग धार्मिक विश्वासों के साथ तथा अलग अलग वेशभूषाओं के साथ भी एक दुसरे से जुड़कर रहते हैं। यही बात हमें पूरी दुनिया में एक विशेष स्थान दिलाती है। भारत एक विकसित देश है, हमारे देश की जनसंख्या किस और देश से बहुत ज़्यादा है और इस देश में मोबाइल कनेक्शन की संख्या किसी और विकसित देश से बहुत ज़यादा है।

भारत में राजनीतिक दलों के लिए चुनावी अभियान अपने निर्वाचन क्षेत्र में चलाना कोई आसान काम नहीं है। बहुमत का समर्थन जीतने के लिए सबसे पहले लोगो का विश्वास और उनके साथ एक गहरा नाता बनाना पड़ता है, जिसके लिए राजनितिक दलों के पास सभी मतदाताओं से जुड़ना , अपनी विचारधारा, अपनी सोच और अपने मुद्दों को उनके पास तक पहुंचाने के लिए सही रणनीति का चयन होना चाहिए। हर मतदाता का वोट, उनका समर्थन, आपके प्रति उनकी राय और प्यार मायने रखती है। एक राजनेता या दल के प्रतिनिधि होने से आपकी ज़िम्मेदारी बढ़ जाती है और इसको प्राप्त करने के लिए इसका नेतृत्व करना जरुरी बन जाता है। समय के साथ और तकनीकी युग में बहुत से उपयोगी माध्यम आ गए है जो कि आज के प्रचार में उपयोगी है जिनको हम अटल (अबोवे थे लाइन) और बटल (बिलो थे लाइन) एक्टिविटी कहते है। आज के चुनावी अभियान में अटल ने चुनावी रणनीतियों को डिजिटल रूप से उन्नत किया है। Bulk SMS, Voice/Audio Call Broadcasting, Email- Marketing, Missed Call Campaign, Cloud Call Center, Audio Conference Services, Ground Survey करने के लिए मोबाइल ऐप, Online Promotions और Social Media Management की प्रमुख भूमिका होती है । इन्ही में से किसी चुनावी या राजनीतिक अभियान को बढ़ावा देने के लिए 2021 के सबसे सरल और प्रभावी तरीकों में से एक है मिस्ड कॉल सेवाएं।

अगर आप सबसे अच्छी मिस्ड काल सेवा की खोज करने जा रहे है तो जरा रुकिए और ये ब्लॉग को पढ़िए कि यह मिस्ड काल सेवा है क्या? और आपके राजनीतिक चुनाव अभियान को कैसे फ़ायदेमंद हैं?

मिस्ड कॉल सेवायों का अर्थ:

राजनीतिक अभियान में मिस्ड कॉल सेवाओं का महत्व

मतदाताओं के नंबर:-

एक नेता या पार्टी के लिए यह बहुत ज़रुरी है कि वह अपने निर्वाचन क्षेत्र के हर मतदाता का सही मोबाइल नंबर अपने पास रखे , अगर उनके पास यह मोबाइल का डेटाबेस होगा तो तभी अपने मतदाताओं से नियमित रूप से आप किसी न किसी तरीके से उनसे संपर्क बनाके रख सकते है , इस प्रक्रिया से आप अपना और अपने पार्टी का नाम उनके मष्तिशक में एक गहरी छाप छोड़ सकता है ताकि समय आने पर वह आपको याद रख सके, इसलिए आपका मिस्ड कॉल सेवा का लाभ लेना अनिवार्य हो जाता है ,आप अपने निर्वाचन क्षेत्र में अपने मिस्ड कॉल नंबर का अनेक माध्यम से प्रचार करें जैसे कि बैनर, पोस्टर इत्यादि ताकि ज़्यादा से ज़्यादा लोग आपके मिस्ड कॉल नंबर पे कॉल करके अपने जुड़ने का सहयोग प्रकट करें, इस से आपके निर्वाचन क्षेत्र का अच्छा डेटाबेस तैयार हो जायेगा ।

अपने मतदाताओं से जुड़े :-

 राजनीति में, आपकी पार्टी अभियान में बड़ी जनता तक केवल तभी पहुच सकता है जब आप जानते हैं कि आपकी जनता आपसे क्या चाहती है। यदि आपकी रणनीतियाँ स्थानीय लोगों से अलग हैं, तो आपको अपना अभियान प्राप्त करने की आवश्यकता है, इसलिए, अपने दलों के मिस्ड कॉल नंबर का विज्ञापन करने से आप अपने क्षेत्र को बेहतर तरीके से जान पाएंगे , आपके संभावित लक्ष्यों को प्राप्त करने के लिए मिस्ड कॉल सेवा एक प्रभावी तकनीक है। तो, संबंधित उद्देश्य के लिए मिस्ड कॉल नंबरों का अपना सेट प्राप्त करें और जनता को उनकी राय को देने की अनुमति दे।

कार्यकर्ता या पार्टी के मुद्दों में रूचि रखने वालो को जोड़ने के लिए अभियान : –

कोई भी राजनीती पार्टी कार्यकर्ता और समर्थको के बगैर अधूरी है , मिस्ड कॉल सेवा से नए कार्यकर्ता को अपनी पार्टी से जुड़ने के लिए आप एक अभियान चला सकते है जिसमे कॉल करके नए कार्यकर्ता अपनी सहमति देंगे ताकि उनके साथ आप अपनी किसी भी रणनीति को अंजाम देने में मदद करे और इसी तरह आपकी पार्टी के विचार धारा से जो सहमत है वह लोग एक मिस कॉल के माधयम से एक समर्थक के तौर पे जुड़े ।

विश्वसनीय और लागत प्रभावी:-

यह सेवा को प्रपात करने के लिए न कोई हार्डवेयर, सॉफ्टवेयर या किसी तरह का इंफ्रास्टक्टर लगाने कि ज़रूरत नही पड़ती है। यह एक विश्वनीय और कम लागत के साथ आपके समय और पैसे कि बचत करती है।

मिस्ड कॉल सेवा का उदाहरण

मिस्ड कॉल सेवाएं वर्तमान राजनीतिक बाजार में एक प्रमुख स्थान प्राप्त कर गई हैं। प्रमुख राजनीतिक दल मिस्ड कॉल सेवाओं से कई लाभ उठाते है जैसे कि नए कार्यकर्ता बनाने हेतु , नए समर्थक को जोड़ने के लिए , अपने चुनाव मुद्दों के उपर जनता से राय लेने के लिए उपयोग में लेती है । दिल्ली कि आम आदमी पार्टी ने अपने साथ समर्थक जोड़ने के लिए मिस्ड कॉल नंबर को बहुत प्रचार करा और इस विधानसभा में हर निर्वाचन क्षेत्र में अलग अलग नंबर भी रखे जिस से ज़्यादा से ज़्यादा लोग जुड़े और आज सबको पता है 2019 के विधानसभा चुनाव में उन्होंने पूर्ण बहुमत से जीतकर अपनी सरकार बनायीं थी।

क्या आप भारत के सर्वश्रेष्ठ-कॉल सेवा प्रदाता की तलाश कर रहे हैं? अरे, Awaz De India India Pvt Ltd आपके राजनीतिक दल के लिए सबसे अच्छे विकल्पों में से एक है। आपके 2021 राजनीतिक विज्ञापन के लिए हम अपनी बेस्ट टीम और गुणवत्ता सेवाए प्रदान करेंगे। अधिक जानकारी के लिए, आप हमें वापस लिख सकते हैं या हमसे संपर्क कर सकते हैं।

With the world evolving, from voters to politicians, everyone is spending most of their time on digital platforms. It has become a little more than normal for politicians to maintain a digital identity and stay connected with their audience.  The tech has been playing a huge part in helping politicians promote their identity among their voters. One such service is Voice Call Broadcasting solution which is one of the most demanding tools in India. As per reports, politicians and their PR teams tend to spend a large percentage of their budget on digital promotion.

Here are multiple ways on how you can boost your political campaigns with a Voice broadcasting solution:

Broadcast Your campaign in a personalized way

We all know how effective it is to connect with people in a personalized way. Voice broadcasting gives you the option to curate your message in a personalized form i.e. recording it in your own voice.

Voice recognition is the easiest way to create a place in someone’s head. The politicians’ team can even target those personalized recordings to desired cities and can also record them in regional language to have a better impact.

Create multiple campaigns simultaneously

Voice Broadcasting solution allows you to create multiple campaigns simultaneously just like any other digital tool but without any extra cost. You can target diverse voters with different agendas to have a more positive impact.

Schedule your time-alert campaigns

It’s easier when you can get your work done in advance, making it easier for you to not worry about the hassle that might be caused at that particular time. Voice broadcasting is one of the most sort-after solutions that allows you to schedule your campaign for a specific date and time.

Political parties can make good use of the features, keeping in mind the broad audience that they have to serve. Campaigns can be created for different age groups and can be sent at an average suitable time.

Track campaign performance

You can integrate your  CRM software with our web panel, track your political voice broadcasting campaigns and monitor them individually in real-time. The campaign managers can make good use of the report to streamline other campaigns for better results.

Conduct Poll Surveys/feedbacks

With people being busy nowadays, it’s not that easy to know everyone’s feedback by using the traditional methods. The interactive voice broadcasting method allows the users to respond to a particular option by pressing a number on their phone.

Nor does it take much time for your voters neither make you run a lot asking for feedback. A win-win situation for both.

Express gratitude

Once you have run campaigns, collect feedbacks, monitored them, it’s time for you to express your thanks and regards to your voters to show them they matter. A simple voice recording with a minute’s message will be the easiest to work with.

Keeping every advantage in mind, politicians use voice broadcasting to drive goal-oriented campaigns. The mass communication technique has been one of the useful tools in connecting with a larger voter base and cutting time and cost for political parties.

You can run similar campaigns and make the most of your election campaign time with our voice broadcasting solution.

Being a part of the decade, which has seen almost everything from demonetization to Covid outbreak, its quite evident to say that the world has changed its ways to work efficiently while being safe.

Work from home may have sounded a little too impossible few years back but today, almost every company was forced to adopt this and surprisingly, some are highly satisfied with its result, admitting to continue WFH even after the pandemic.

Companies dealing in stocks and funds have come in spotlight even more after the outbreak, financial safety being the reason of every household.

We, at Awaz De India helped a lot of companies in getting along and staying connected with their customers in an easy way which has helped a lot of companies grow.

Keeping in mind the problems that stock brokers companies might face, we have compiled a list of solutions for you to work with.

• Make your customers feel confident while connecting with your company

No customers like to stay on hold for long while dialing a company for query. Companies need something that can handle multiple customers at once without making feel them less important. IVR is the solution for it. Awaz De India’s IVR product, known as Ibizfone is one of the most popular solution that comes with multiple features to help you deal with all your customers at once.

• Make your brand be in the spotlight

Customer experience with your brand is one of the most important features that shows your brand value. Even before customer engagement, the only thing that adds to your brand is the number highlighted on your website. Every brand wants their customers to remember their customer care number, making them not to feel frustrated and choose another company over you when stuck with a query.

That’s why you should deploy Toll-free number, popularly known as 1800 number. The number makes the brand look professional and adds up to its brand value.

• Alert your customers of their recent transactions

Missed call is one the most underrated services in every industry. Missed call strengthens and enhances your customer engagement.  

You can send your customers their daily transactions, balance report and other things in real-time, all by adding missed call service to your brand.

• Know what your customer are saying about your brand.

Voice broadcasting is one of the most used solution when it comes to taking feedbacks from customers or gathering surveys. The outbound voice broadcasting solution helps you in conducting polls. This can also be a great way to know what is your customer’s take on certain shares and stocks.

Wrapping it all up, we can all agree that cloud solutions can be a valuable tool to not only stock broker companies but to every industry and will be adopted by everyone in coming years.

A toll-free number or an 1800 number is a telephone number that is billed for all arriving calls instead of incurring ones. The number receives more calls from the leads than a normal number because of this reason.

Earlier only large businesses were able to opt for these numbers but as the industry grew, many other small firms and start-ups have started using them because of the affordable rates. 

A few companies actually provide you with all features that might help you in growing your business and improving the customer experience.

Awaz De India being one such company. The tollfree number is provided under the name “itollfree” with ample features that can boost your business.

Tollfree number gives the greatest advantage of adding to the company’s brand name and improving their professional image.

The cloud telephony company adds a lot to the feature and helps the businesses receive real-time analysis without investing in any software.

itollfree has an inbuilt feature to record calls so you can access them in the future to analyze them.

The toll-free number can also be combined with a multilevel IVR in order to help you with a better customer experience.

The toll-free product not only provides you with multiple channels to gain more leads but it can also be set up as a multi-agent accessible solution so that you don’t miss any leads.

In order to get a toll-free number, you need to watch out for all these features along with a price that you can afford.

And Awaz De India helps in the successful operation of the same at an affordable price. It’s an on-demand service so you only pay for what you use or in other words you pay as you go.

You can contact us directly from our website or call us on +917567225522 and our experienced agents will help you in getting the best solution for your business.

Toll-Free Number service is essential for every sector. Every company wants a seamless interaction between the agents and their clients.

From FMCG to Financial, a toll-free number service carries as much importance as a business developer in a company does.

A toll-free number is a business phone number that allows people to reach an individual or a business without paying anything. Mostly addressed as an 1800 number, it is a two-way street that benefits both the business and its customers.

Many businesses use IVR solutions along with the toll-free number to provide enhanced customer service to their potential callers.

The working of a toll-free number is followed by a cost-free call by a customer and is charged to the one who is being called.

Toll-free number services provide endless benefits. A few of them are listed below:

Improves customer relation:

Because the person who is calling doesn’t get charged, it actually enhances the customer relation. The person having a concern or a query can get connected to you directly through your toll-free number and can voice his/her issue directly without any hassle.

Easy configuration:

Running a business has its own obstacles so every step taken should bring your customers to you in a much effective manner. Now while running a business, it is very much important to get the right tools that help you to get closer to your customers. Getting a toll-free number for your business is easy to set up and work with.

Build brand image:

The toll-free number works for a company of every size, doesn’t matter if you are a large organization or a small business or just starting out. If you’re planning on advertising any of your products among your target audience, a toll-free number along with it will increase the reliability and image of your business among your customers.

Affordable prices:

The product comes with a monthly plan or pay-as-you-use. Many companies even offer prices that are too affordable are lower than your regular telephonic services.

Scalability:

The toll-free service gives you the freedom to scale your business at different levels. You can level up your communication game irrespective of the type or kind of business you run.

Expands marketing reach:

You can connect with your clients no matter where they’re from. Apart from expanding your market reach, toll-free numbers are one of the best products to be used as a marketing instrument. You can put them up as call-to-action in your advertisements to boosts conversion.

Boosts brand recall:

Many of your leads might not remember the number with all the different digits but a toll-free number is easy to remember which ultimately makes your customer remember your brand and get themselves connected with you.

Today, customers just eye on brands that they can communicate with easily and without any hassle, and businesses, on the other hand, wants to drive leads.

Toll-free is one the most affordable and reliable products available that will benefit both sides seamlessly.

If you’re looking for a toll-free number service that will fit your business perfectly, give us a call at (+91) 7567225522

With limited investment and resources, small businesses do want to have enough access to the best communication possible with their customers. Each and every call you get might become a potential customer when you’re leading a small business.

Here are the best possible features that Cloud Telephony can give you:

Remote management:

Cloud Telephony gives you the advantage of being able to communicate with your customers from anywhere in the world. The features like IVR and cloud call center can be accessed remotely. These features can add to great success for small businesses who plan on investing a little in their infrastructure.

Increases flexibility:

Every business wants to be flexible in itself. The space of flexibility and collaborations that cloud-based software gives you is endless. You can be picky about what you actually need for your business and at what time.

Shopify, for example, avails flexibility for businesses and helps them manage their inventory, order tracking, and point-of-sale, all in one application.

Real-time Analytics:

A company performs best when it is taken care of in real-time. Cloud software provides you with real-time analytics which ultimately helps you to monitor your data and perform better. Awaz De India’s feature has helped companies to monitor their data in real-time and make use of the information available.

Enhance customer experience:

The cloud call center is one of the cloud products that has proved to be really helpful for small businesses. It strengthens the customer experience by customizing the call flow and creating multi-level IVR. The computing will allow small businesses to reduce Capex to nearly zero.

Reduced Cost:

Businesses, whether it’s small or large, don’t want to invest huge sums in anything. Cloud Telephony gives you the flexibility to have subscription-based costing whenever they need it. It allows organizations of any type to pass on their information to their perspective leads and generate business in one go.

Lighten the load of IT resources:

Beyond the worst-case scenario, moving to the cloud can lighten up the burden for your IT resources, particularly if you take advantage of a managed service provider to help with day-to-day tasks like real-time monitoring. In a small business, it’s often a struggle to put out every task in a reactive mode, responding to problems as they arise.

Scalability:

Cloud telephony can scale far more easily to match business growth, reason beingits low infrastructure footprint. Small businesses can begin with minimum two users even, before deciding to add more when the time is right. For growing organisations, it’s important to teeter out the costs, pace out growth accordingly and strike the right balance between expansion and efficient use of existing resources. 

What step you can take right now?

If you’re a business, a brand trying to put your foot in any field, the best thing you can do is add tools you need that are available across cloud telephony software. It makes your work function easily, more practically, and skillfully with reduced costs.

No matter the scale or position of your business, Cloud Telephony is always a win.