Click to call – API Integration and other uses of C2C? 

Every click is significant to the company. To get the most out of your marketing efforts, never miss a click that could later be converted into a big client. Enable click-to-call on your website or app. Your website or app may have lots of useful information available, but sometimes customers may just want to talk to a real person.

The Click-to-Call link feature enables potential clients to connect with a business representative in real-time by just clicking the Contact Us or Call Now button they see on the business’s website or mobile application. Customers or users can interact with the company in real-time through a “Click-to-Call” feature and get the quickest possible response to their questions or queries.

Now let’s talk about the multiple benefits of using Click-to-Call for your business

• Creates brand Image – Click-to-call makes it easy for website visitors to get in touch with you, and if they do, there’s a good chance they’ll make a purchase or at the very least remember your brand name.

• Improved Conversion rate – many types of research have proved that businesses that make it easy for their customers to connect with them are more likely to have a competitive advantage over their customers, and what’s better than a click-to-call button that will connect users instantly with the business rep

• Smart call routing – with click to call feature you can also route your calls to the relevant department or agent and expect better outcomes from it.

• Convenient and easy – when it comes to contacting a business most customers prefer ease, speed, and convenience to make their journey as a user memorable It is more likely that customers will choose to phone rather than use the chat feature while using a mobile device to access a website.

• Time-saving – It saves a lot of time for a salesperson by automatically dialing the number from the panel itself. Agents can take notes easily and send pre-recorded voicemails and automatically log calls without manually entering the number, this helps agents in reducing any errors and increasing their efficiency. 

• Increase ROI – it helps in increasing the ROI by reducing various types of costs like telephone charges of a normal call, also a very effective tool in increasing engagement and conversions and saves time and effort from the salesperson’s end as well.

• Lower Bounce rate – Click-to-call helps to decrease the bounce rate from the website and landing pages as it gives users the option to make a decision in real time.

The click-to-Call function is used in various other Sales software as well to improve its efficiency 

A CRM is not just a lead management tool, it’s a whole reporting system in itself and a mini data management tool for a sales team, and it must be capable enough to cater to the needs of a salesperson. Click-to-call is a calling solution that allows them to call from the CRM Software itself and makes it easy to track their conversation with any particular lead 

Number of software we have successfully integrated with-

ZOHO, Leadsquared, Kylas, and numerous other software and calling systems.

After knowing the multiple benefits available with Click-to-call. what are you waiting for? start today with Awaz De India’s easy and compatible Click-to-call API and improve your conversion rate and ROI! Connect with our experts today

In any case, imagine a scenario in which you’d like to send an alternate message. On the off chance that you need to demonstrate your clients that behind your business are warm, inviting people who’d like to associate with them, at that point click to call service is for you.

What is Click-To-Call?

Click 2 call service, occasionally called click-to-talk or click-to-dial, is an approach to give individuals a chance to associate with an organization agent by phone while they’re visiting a website or an app. The innovation that powers this is a straightforward Programmable Voice API, and it can make a big difference in increasing sales or resolving support tickets more quickly. There are various ways it can work.

Receive a Call Back?

With the help of click to call service providers, A button, picture, or content on the website or application lets the client enters a phone number and demands a prompt get back to. While the call is being set up, logical data about the client, for example, their name, the page they’re visiting at on the site, and some other significant data the API can get to—is disregarded to the agent who is putting the call. The customer doesn’t have to enter this information, the service knows it automatically. A HTTP/HTTPS solicitation made by the web structure starts an outbound call to the client’s phone number and the client gets their call back right away. This procedure enables clients to get exceedingly customized customer service, with the simple click of a button.

Why do businesses need click to call service?

Integrate the click to call button in your email and ad campaigns to measure the ROI of each campaign or place it on your website to make it more interactive, engaging and easy for a visitor to get in touch with you. Online retailers who integrate click 2 call buttons on their websites report better conversion rates and increased sales. Not only is the button convenient for customers but it also provides salespeople with useful information which can be used to close deals faster.

Improve Online Conversion

Enhance customer experience, offer real time proactive call centre assistance to those who are unable to find answers on their own or require more information. A customer today wants information quickly, allowing them to leave your website is akin to losing a sales order. Let your customers talk to you!!

Lower Website Abandonment

Help customers make significant decisions that could benefit from expert guidance in real time. Shopping cart abandonment rates are as high as 90%, offer interactive voice assistance at the point of purchase, right when the customer is experiencing indecision and turn around the deal.

Talk 2 Your Customer

Smart brands are building brands on service differentiation in the face of inevitable commodification and pricing pressures. Create an identity around excellent service by being available to talk to your customers when they seek information.

Calls That Convert

Customers want real time clarifications and confirmations while making purchase decisions, they want to speak with someone to answer a quick question before committing themselves and at that point they do not want to call the 1800 number and start all over again. Click to ­Call for web form lead generation can be quickly and easily be implemented on web pages to offer real time voice assistance over traditional voice channels.