One software Platform.One Provider.All Business Communiations!
- Hosted IVR Solutions
- Toll Free Number Services
- Outbound Dialling Services
- Click to Call (C2C) Services
- Missed Call Services
- Bulk SMS Services
- Cloud Call Center
- Virtual PBX
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Note: All plan charges are exclusive of taxes, payable annually and include 24*7 customer support.
| SOHO | SMS | Growing Business | Enterprise Solution |
|---|
Basic Features
| Voice Mail | ||||
| Baisc IVR | ||||
| Simultaneous Calls | ||||
| Welcome message | ||||
| Custom on Hold Music | ||||
| Blacklisting | ||||
| Office Timing | ||||
| Custom Sender ID | ||||
| Click 2 Call |
Advance IVR Features
| Multilevel IVR | ||||
| In Call Transfer | ||||
| Time based routing | ||||
| Sticky agent | ||||
| CRM Flow | ||||
| Past data Visibility | ||||
| Quick dial | ||||
| Advanced call forwarding | ||||
| In Call Transfer | ||||
| Bilingual IVR | ||||
| CLI Based Routing |
API
| API Access-web hook | ||||
| CRM Integration | ||||
| Custom SMS |
User Interface
| Web Interface-Admin | ||||
| Web Interface-Agent | Rs.200/Month | Rs.150/Month | Rs.100/Month | Rs.50/Month |
| WAP Interface |
Real time Alerts & Reports
| Call Recordings | ||||
| Email Notification | ||||
| Email Reports | ||||
| SMS Notification-Agent/Supervisor | ||||
| Live Call Analytics | ||||
| Call Logs | ||||
| Advance call logs reports |
