Who, What, Where, When, Why & How of OBD Services

Where all OBD can be used:

1. Product promotions & promotional campaigns
2. Lead generation through telemarketing
3. Political campaigns
4. Surveys & feedbacks
5. Voice OTP delivery, alerts & notifications
6. Public service & emergency announcements
7. Appointment reminder & confirmation
8. Delivery confirmation
9. Create brand presence

The basic features of OBD are namely:

• Send out pre-recorded customised voice calls in different languages
• Consistent and professional approach to mass campaigns
• Configure OBD calls along with SMS services based on customer response
• DTMF based IVR inputs, latch on services which help connect to call center agents
• Lead qualification, surveys, feedback collection & much more
• Real-time analytics

The key advantages of OBD/ Voice Broadcasting services are:

• Cost-effective
• Scalability & uniformity of communication
• Easy to use
• High response rate
• Productivity enhancement
• Improve sales & ROI