Interactive Voice Response Tag

IVR Solutions

Have you ever contacted a business’s customer service line and gotten a voice prompt asking you to explain the reason behind calling? Well, then know that you have used Interactive Voice Response or the IVR solution. When a modern and user-friendly phone system is used in the business,  it not only enhances the customer but employee experience as well. By prioritizing the critical calls and directing less important ones to the appropriate departments, IVR solutions allow businesses to operate smoothly. But that's not it. There are many other benefits that IVR solutions bring which can change the business model. Wondering what...

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IVR Services

We are in an era when customer/user experience determines the fate of your business. While you can feel the dramatic shift to digital solutions on a global level, one such technology that has transformed experiences is ‘cloud telephony’.Although multinational businesses have been using this technology for a while, there are still only a few people who aren't from this industry who understand what IVR, C2C, or CCC is and how it actually works. Most small businessmen are still unaware of these acronyms. Besides, many people have this misconception that it must cost a lot. Communication technology has seen various strides and...

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Convert your LinkedIn leads to prospective customers with cloud telecommunications

LinkedIn is one of the most popular social media sites when it comes to generating quality leads. Not just leads, the platform is great for growing your brand and revenue simultaneously.With the statistics in place, LinkedIn is the top social channel for organic and paid leads for every type of business-B2B, B2C, or D2C.As LinkedIn is specifically a professionally-geared content generation platform, the company and brands are already seeking out their collaborative partners to help them grow their business.With all this said, the task of lead generation on LinkedIn can seem a little daunting to start with, but once you’re...

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